Macworks - Terms and Conditions
Welcome to Macworks! We appreciate your trust in our services. Before proceeding with any repairs, please read the following terms and conditions carefully.
1. Service Overview
Macworks specialises in Apple device repairs. By engaging our services, you agree to the terms outlined below.
2. Repair Process
- Quotations: All repair cost estimates will be provided before service commencement.
- Authorisation: Clients must provide explicit authorisation for the agreed-upon repairs.
- Diagnostic Fee: In cases where repairs are declined after the diagnostic phase, a diagnostic fee may apply.
3. Warranty
- Limited Warranty: All repairs and associated parts are covered by a limited three-month warranty unless otherwise specified.
- Voiding Warranty: The warranty is automatically void if there is any subsequent physical or liquid damage to the device after the repair.
4. Payment
- Quoted Prices: Clients are expected to pay the quoted price for the agreed-upon services.
- Additional Costs: Additional costs may apply if unforeseen issues arise during the repair process.
5. Cancellation and Refunds
- Cancellation: Clients may cancel a repair order before the commencement of services. A cancellation fee may apply.
- Refunds: Refunds are subject to our discretion and will be considered on a case-by-case basis.
6. Data Security
- Backup: Clients are responsible for backing up their data before submitting devices for repair.
- Data Loss: Macworks will not be held liable for any data loss that may occur during the repair process.
7. Liability
- Limitation: Our liability is limited to the cost of the repair services provided.
By engaging our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
If you have any questions or concerns, please contact us at 011 367 0673.
Thank you for choosing Macworks!